Invenzz

1. Introduction

Invenzz ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business management platform.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, username, and password
Business Information: Business name, type, contact details, and profile data
Client Data: Information about your clients that you enter into the system
Transaction Data: Quotes, leads, products, and vendor information
Communications: Messages and conversations with the AI assistant

2.2 Automatically Collected Information

Usage Data: How you interact with our Service
Device Information: Browser type, operating system, device identifiers
Log Data: IP address, access times, pages viewed

3. How We Use Your Information

We use the collected information to:

Provide, maintain, and improve our Service
Process your transactions and manage your account
Power the AI assistant to help you manage your business
Send you important updates and notifications
Respond to your inquiries and provide customer support
Analyze usage patterns to improve user experience
Protect against fraud and unauthorized access
Comply with legal obligations

4. SMS and Messaging

Our platform enables businesses to communicate with their leads and customers via SMS and email. Regarding SMS messaging:

Consent: SMS messages are sent only to individuals who have provided their phone number through a lead inquiry or who have otherwise consented to receive messages.
Message Frequency: Message frequency varies based on business communication needs.
Opt-Out: Recipients can opt out of SMS messages at any time by replying STOP to any message. After opting out, no further SMS messages will be sent.
Help: Reply HELP to any message for assistance or contact us at support@invenzz.com.
Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

5. AI Assistant and Your Data

Our AI assistant processes your business data to provide intelligent recommendations and assistance. Important points about AI processing:

Your data is used only to provide personalized assistance to you
Conversations may be used to improve the AI's performance
We use industry-standard AI providers with strict data handling agreements
You can clear your chat history at any time from your account settings

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

Service Providers: Third-party vendors who help us operate the Service (hosting, analytics, AI processing)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you explicitly authorize sharing

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication measures
Secure cloud infrastructure with reputable providers

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your data within 90 days, except where we are required to retain it for legal purposes.

9. Your Rights

Depending on your location, you may have the right to:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your data
Portability: Request your data in a portable format
Objection: Object to certain processing of your data
Restriction: Request restriction of processing

To exercise these rights, please contact us at the email address below.

10. Cookies and Tracking

We use cookies and similar technologies to:

Keep you signed in to your account
Remember your preferences
Analyze how the Service is used
Improve performance and user experience

You can manage cookie preferences through your browser settings.

11. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

12. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

13. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.

15. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@invenzz.com

Support: support@invenzz.com